Frequently Asked Questions
How do I check if WiFi-On is available in my area?
Use our coverage check form with your suburb, city, and phone number, and our team confirms availability quickly.
How long does installation take?
Most installations are scheduled after coverage confirmation, and our team shares timelines based on your area.
Is the internet uncapped?
Home and business plans include uncapped options. Taxi plans are data-based depending on package type.
What is included in the installation fee?
Installation includes router setup, signal checks, optimization, and technician support for initial setup.
Do you provide support after installation?
Yes. WiFi-On includes local support for troubleshooting, stability checks, and ongoing assistance.
Do I need to buy a router?
Our team confirms router options during coverage and installation planning. In many cases, setup-ready equipment is provided.